Reduce the cost of parcel delivery.
Mako helps UK consumer brands assess carrier pricing, run competitive tenders and negotiate better terms. We compare the cost of your actual shipment profile alongside the service your customers need.
Discuss your carrier costsStart with the parcels you send.
An average rate alone cannot describe your delivery requirement. We review shipment volumes, weights, dimensions, destinations, service mix and collection arrangements to establish a usable cost baseline.
The review accounts for seasonal peaks, delivery promises and any operational requirements at your warehouse or fulfilment partner. Quotes are assessed against the same shipment profile so differences in the parcel mix do not distort the comparison.
Make surcharges visible.
We examine the base rate alongside applicable fuel, peak, remote area, oversize and other charges. Returns and additional services are included where they form part of the agreed scope.
Carrier invoices and rate cards are reconciled against the available shipment data. We flag exceptions and unclear charging rules for clarification rather than assuming a headline rate covers every parcel.
The recommendation shows the expected recurring cost on the agreed historic volume and service mix. Proposed operational changes and one off implementation costs are identified separately.
Negotiate service and terms together.
Price is reviewed alongside collection reliability, delivery requirements, tracking, customer support and the contractual process for claims. We clarify exclusions, claim deadlines, payment terms and rate review conditions.
Mako’s founder has negotiated rates and terms with UK carrier networks including Evri, Yodel, DX and Royal Mail in previous operating roles. That experience informs the review; any current carrier proposal must be assessed against your own requirements.
A change of carrier may involve warehouse systems, labels, collection arrangements and customer communications. We identify these requirements with your team before implementation. Renegotiating with your existing carrier is also an option.
Prepare for a carrier review.
For an initial conversation, share approximate annual parcel volume and spend, your main services and the next contract review date.
After confidentiality arrangements are agreed, useful inputs include rate cards, recent invoices, contract terms and a shipment export covering a representative period. We agree how to account for seasonal changes. Recipient names and full delivery addresses are not needed for the initial pricing assessment; postcode information can be limited to what the comparison requires.
Your questions.
Can you help if our base rates are already competitive?
Potentially. Surcharges, service mix and commercial terms may still merit review. We assess the evidence before recommending a project and do not assume that every carrier contract has a large saving available.
Will we have to switch carrier?
No. The review can support negotiation with your current carrier as well as comparison with alternatives. Your team approves any change.
Do you handle parcel bookings or delivery complaints?
Mako provides procurement and commercial support. Day to day bookings and delivery enquiries remain with your carrier or fulfilment provider.
Agree the scope first.
We start with a free consultation to assess the opportunity. Confidentiality arrangements, the project scope, savings baseline and fees are agreed before tender work begins.
The review can cover one category or an agreed combination of packaging, print and parcel delivery. The signed engagement defines the applicable savings target and commercial terms.
Review the full cost of delivery.
Tell us your annual parcel volume, approximate spend and when your carrier terms can next be reviewed.
Talk to Mako